Dear Customers, Business Partners, and Suppliers, In response to the press conference held by the Government of Quebec, Canada on March 23rd 2020 regarding the temporary shutdown of businesses that provide non-essential services for a period of 3 weeks, we would like to inform you that IST has obtained the status of “Priority Services and Activities”. Consequently, we would like to reassure our customers as well as business partners that our commercial activities will be maintained during the shutdown of non-essential economic activities ordered by the Government of Quebec in effect until April 13th 2020. We take this situation very seriously and we assure you that we have taken all necessary measures and precautions issued by the Public Health authorities in order to protect our employees, our customers, and our business partners. Strict safety and hygiene measures are in place to maintain our workspaces clean and sanitized, and to keep our employees and business partners safe. Our commitment to our staff, suppliers and customers is to manage our facilities in the safest way possible and to remain vigilant to the evolving safety measures ordered by Public Health authorities in order to minimize the spread of the virus. We also invite specialized suppliers whom activities will also be maintained during the pandemic period to get in touch with our Procurement Department at [email protected]. We will continue to monitor how the situation evolves and to implement all necessary measures to maintain our activities while keeping the safety of our people on top of our priority during the pandemic. IST thanks you for your business. Alain Doyle President and CEO [email protected]

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